亞馬遜各類郵件回復模板

Dear buyer，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?

If nothing is wrong, we will ship them asap.Best RegardsSeller’s name譯文：敬愛的顧客，十分感激您對我們的鼎力支持！我們曾經收到您的訂單“XXXXXX”。

我們會盡快跟進您的訂單，如今我們先幫您確認指南針的數量，您能否訂購10個指南針？假如沒什么問題，我們會盡快發(fā)貨。

Dear buyer，Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift?

Or how about we make you a partial refund as a way to make up for this?

Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best RegardsSeller’s name譯文：敬愛的顧客，十分感激您對我們的鼎力支持！很負疚，由于這件泳衣不合適您，給您帶來不便。

這件泳衣能夠送給他人作為禮物嗎？或者我們這邊退局部貨款作為補償？只是倡議，假如您堅持要退貨，我們會跟進下一步。

我們等候您的回信。

Dear buyer，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items?

If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name譯文：敬愛的顧客，十分感激您對我們的鼎力支持！我們犯了很大的失誤。

很負疚，不知您能否還需求這個產品。

假如需求，我們會立即重新發(fā)貨；假如不需求，我們會全額退款。

我們等候您的回復，并希望取得您的了解。

Dear buyer，Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best RegardsSeller’s name譯文：敬愛的顧客，十分感激您對我們的鼎力支持！普通狀況下，7-12天內您便會收到貨物。

如有問題，請隨時聯絡我們，我們會盡快將貨物送達。

Dear buyer，Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you likeit! And we are looking forward to your feedback.Have a nice day!Best RegardsSeller’s name譯文：敬愛的顧客，十分感激您的訂單！貨物已發(fā)出，您將會很快收到。

希望您會喜歡！我們等待您的反應！祝您今天高興！Dear —Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regardsHello,We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN:B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attachment.Please send the confirmation to us after you remove the product as issued from your listing.If you do not comply with these demands, we will have no notice but to claim with amazon.com seller performance department, which will seriously impact your Amazon selling privileges.Please handle and reply us as soon as possible, otherwise we will complaints and amazon.Dear Customer,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regardsDear —Thank you for contacting us regarding your inquiry.Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.Also, please make sure that the correct merchandise is being shipped us, (seller’s name). We are a seller by the name of (seller’s name) on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.We appreciate your cooperation.Best regardsDear customer,Sorry for disturbing you, we tracked your shipping. The shipping information may not update so prompt, could you please keep your patience and wait for a few more days?

We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regardsDear customer,Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days?

We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards

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